Job Description

Cash and Trade Processing Analyst

8:30AM to 6:30PM

Flexible to stretch
Job Description:
  • Position Title: Assistant Manager 
  • Grade/Level: C09
  • Business Group: Operations 
  • Function/Group: Treasury & Trade Solutions (TTS)

Role & Responsibilities

Business/Department Objectives: 

  • Team is responsible for providing Trade processing support for EMEA- Algeria based clients

Core Responsibilities: 

  • Team Management/member role
  • Risk and Control
  • Revenue and Cost management
  • Migration and Project management

Day-to-Day Responsibilities:

  • Processing standard
    • Processing of day to day transactions as per local operating procedures.
    • Delivers as per Service Level Agreement at all times. Ensure service quality is maintained
    • Understand customer requirements.
    • Meet required productivity metrics set for the team
    • Ensure tracking, accurate and timely resolutions of issues and exception raised
    • Client inquiries are investigated and responded appropriately
  • Risk and Control
    • Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures
    • Maintain performance metrics to track defects, productivity
    • Assist unit for audit preparation and necessary actions for clean audit results
  • Migration and Project management
    • Support/participate in new/ongoing projects/migrations and ensure smooth cut over with minimized risks – internal and external
    • Assist in developing and maintaining training database, training materials, and trackers for the migration
    • Support training for new staffs. Ensure training and parallel run are well planned and executed without impact on delivery
    • Participate in cross functional projects at unit level
  • Revenue and Cost management
    • Give suggestions or participate in process improvements and cost improvement initiatives
  • Team Management
  • Ensure the team provides the best productivity to meet SLA targets
  • Motivate the team towards the business objective
  • Maintain team’s performance metrics to track defects, productivity



  • Bachelor Degree (commerce/science stream preferred) 
  • Master Degree (preferably Finance)


  • Bachelor Degree - 4+ years in Trade Services/Trade Finance
  • Master Degree (preferably Finance) - with 2+ years of experience (Trade Operations/Services




  • Ability to execute and exceed both internal and customer expectations in a team-oriented Operations environment
  • Ability to work as a team with offsite partners
  • Consistent ability to adapt to process changes quickly and accurately
  • Strong attention to detail is required to ensure the data privacy of our client information
  • Working knowledge of UCP, ISBP, URR, Trade Services Products, Trade Finance Products


  • Clear Oral and Written Communication, Good Knowledge in Excel, PowerPoint

 Contact Details

Name:   Jayendra Desai

Email :

Phone:   722-704-3707