Job Description


Role & Responsibilities:


Business/Department Objectives: 

  • The role of AVP – Strategic Information Solutions group is based at Analytics Center in Bangalore and reports to the VP/Sr. VP. The AVP will be part of one of the business teams COE partners with (NA Cards, NA Retail Bank, EMEA Cards, APAC Cards, APAC Retail Bank, Banamex, and Growth Venture etc)
  • The key requirement for the role is the ability to understand the business, develop data-driven solutions to address business problems and independently manage end-to-end project communication with business partners. The individual will possess the ability to work in teams and display a proactive learning attitude
  • We are looking for Self-motivated individuals who are comfortable working in bigger teams. A flexible, positive and mature mindset to deal with ambiguities of complex business problems is a must

Core Responsibilities: 

  • Data Extraction and Data Manipulation: Take ownership in extracting data from various data sources. This would require an understanding of the project objectives and data requirements, working with the huge databases to meet the data needs for the project
  • Campaign fulfillment/rewards tracking and Execution: Understand the campaign objective, requirement gathering on the data needs/system needs etc .Code, Test and Execute the campaign requests as required using SAS, Work closely with the NA  Retail Bank Partners on transition efforts and ensure timely delivery, engage in list management activities (targeting, list pulling, channel file creation) across business units Standardization and Efficiency- achieved by having a standardized data flow, common definitions across campaigns etc. This role would  also require post – campaign tracking, data management activities as required
  • Presentation of results: The individual would be expected to independently design presentations to summarize the result of analysis
  • Business Knowledge: Develop an understanding of the domain/function. The individual is expected to develop domain expertise in his/her work area
  • Teamwork: Develop cross-site relationships to enhance leverage of ideas. Set and manage partner expectations. Coach and mentor junior analysts by sharing Business, Functional and Technical expertise
  • Communication and Relationship: Independently manage end-to-end project/partner communication across the various levels in the organization. It is extremely critical to develop and maintain smooth relationship with partners across business units

Day-to-Day Responsibilities: 

  • Design and development – End to End set-up of the campaign file (targeting/fulfillment/MIS ) delivery process (request, initiatives, validation and posting files), understand data requirements (Code, Test and Execute) and assist with simple campaign MIS and analytics requirements (this is not a modeling role)
  • Work closely with partners across business units to understand project requirements, timely delivery and partner communication with 100 % accuracy and solving business problems
  • Auditing and quality checks are extremely critical for this role
  • Timely partner communication and  attending business calls
  • Data driven solutions and working on critical Initiatives, Identify opportunities to drive data analytics solutions

Financial/Budgetary: No


Individual Contributor (IC)/Managerial: IC


Key Deliverables: 

  • Design and development of Campaign data files – regular and adhoc. Work closely to create all targeting/channel/fulfillment files as required
  • On-time delivery and quick TAT, multi-task  and manage multiple projects independently
  • Planning and Prioritization, Partner communication. Handle new transitions  within tight timelines
  • Automation of BAU, develop self-service solutions and deliver business value
  • Ideas and Suggestions for continuous improvement, Contribution to organizational initiatives
  • Communication: Effectively communicate strategic considerations with team, partners and senior management
  • Share best practices across Information Management  groups and implement best practices, drive data  and analytics solutions
  • Interact  and present results to Senior management






  • Master degree in Information Technology/Information Systems/Computer Applications / Engineering from a premier institute
  • BTech/B.E/MCA in Information Technology/Information Systems/Computer Applications with additional 2 years of experience



Established competency in one or more of the following:

  • 8-12 years of relevant work experience in campaign execution/database marketing within Banking/Financial Services/Analytics Industry
  • Strong People Management Skills
  • Data manipulation, extraction of data from huge/complex databases using SAS, SQL is required
  • Database marketing
  • Campaign Management
  • Digital Marketing (not SEO profile)
  • Campaign Management tool/CRM tools
  • Good Presentation creation and delivery
  • Programming – SAS, R, Python, Unix, SQL
  • Experience in customer targeting process, list management activities is a must (data driven)
  • Experience in Campaign MIS and reporting is preferable
  • Strong analytical aptitude and logical reasoning ability
  • Strong presentation and communication skills
  • Strong process/project management skills
  • Excel, report automation skills
  • GOOD communication skills is mandatory




  • Financial domain (Cards/Retail Bank/Mortgage) background preferred
  • Experience working with off-shore industry preferred
  • Exposure to following technologies, Skills is preferred
  • Reporting & MIS
  • BI Tools i.e., Tableau, Power BI
  • Automation tools like RPA
  • Usage of Information through BIG Data environment such as cloudera, hortonworks

 Contact Details

Name:   Hiren Sulakhe

Email :

Phone:   722-704-3706