Job Description

Department                       :               Product Design

Job Title                            :               Sr. Product Architect

 

Job Purpose:

A Senior Product Architect at our client has the responsibility for translating product requirements into compelling product features. As Senior Product Architect, you will spearhead all product design, development and support activities related to existing and new products. In this role, you will define, track and report on quality attributes associated with a product and/or feature. You will work with cross-functional teams to understand product vision, expand business needs, and propose solutions that help improve product experience and performance.

 

Managerial Requirements:

Design Leadership:

  • Research and document emerging technology and design trends in digital products.
  • Gather, manage, and analyse best design practices, within and across industry.
  • Evangelize product design thinking within the organization.
  • Critically review and refine existing product design process within the organization.
  • Define KPi’s related to product design activities.
  • Systematically track and report on KPi’s to respective stakeholders.

 

Design Management:

  • Analyze relevant markets and customer base to develop a deep understanding of the customer and market
  • Develop broad knowledge about current and future product features.
  • Work with stakeholders to define product vision, product design principles, product goals and design strategies to help achieve those goals.
  • Maintain product roadmap and product design standards that assure development projects are optimally aligned with business objectives.
  • Support and expand the organization’s design process with updated systems, tools, and templates.
  • Apply sound design principles to improve performance, capacity, and scalability of products.
  • Help expand, train and mentor the product team.

 

Operational:

Requirements Analysis:

  • Consult business management team to clarify objectives and functional requirements for new or modified products.
  • Work with other customer-facing teams to define product requirements that address market opportunities.
  • Quantify scope of work, resources and timelines required for developing prototypes and features.
  • Work with Product Manager in planning and execution of new product releases.

 

Product Design:

  • Translate product requirements into potential solutions.
  • Define and evangelize micro-vision of every new feature.
  • Produce prototypes to assess stakeholder/customer/user response to proposed solutions.
  • Analyse customer/user feedback and apply relevant insights to improve proposed solution.
  • Assist the business in selecting the most relevant solutions.
  • Work closely with domain, product management, experience design and product engineering teams to find the most optimal solutions.
  • Define detailed workflow diagrams, specifications, and guidelines to support new features.

 

Product Development:

  • Provide timely guidance and feedback to all teams for proper alignment with the product design goals.
  • Regularly review and test development releases.

 

Product Quality:

  • Define business success and customer experience metrics to benchmark against.
  • Regularly monitor, analyse, and report on user activities and feedback.

 

Product Support:

  • Work with pre-sales and product management teams in solution demonstrations.
  • Provide support for production escalations and problem resolution for customers.
  • Assist technical team with issues needing technical expertise or complex systems knowledge.

 

Knowledge/Skills:

Required:

  • Requirements gathering and analysis skills
  • Customer/user journey mapping skills
  • Skills to create and manage user stories
  • Knowledge of information design
  • Knowledge of learning design
  • Workflow design skills
  • Wireframing skills
  • Knowledge of UX and interaction design
  • Knowledge of prototyping tools and techniques
  • Paper and digital rapid-prototyping skills
  • User testing skills
  • Data collection and analysis skills
  • Presentation skills
  • Knowledge of project management
  • Knowledge of Software Development Life Cycle
  • Knowledge of web and native technologies and frameworks
  • Ability to manage influence through persuasion, negotiation, and consensus building

 

Desired:

  • Deep knowledge of education in India
  • Strong empathy for customers AND passion for revenue and growth

 

Education:

  • Required: Graduate Degree/Diploma in Art/Architecture/Engineering/Design, a related discipline, or equivalent practical experience
  • Desired: Post-graduate degree/diploma in Product Design or related discipline

 

Experience:

  • Required: 9-15 years designing digital products, applications, and platforms
  • Desired: 5+ years leading product design teams