Equity client operations support a wide range of products/ markets and clients, this extends to equity products settling via Euroclear, DTC and International domestic settlement. The team always seeks to respond rapidly to client’s needs and developments within the industry, making it a constantly changing environment, which demands high performance from the individuals in the team. Clients have a named point of contact within Client, who can respond effectively to their queries.
The successful candidate will be responsible for the following:
-Allocating and sending out confirmation of trades to clients.
-Monitoring unmatched trades and taking prompt action for a timely settlement; dealing with various queries from the clients and the sales traders
-Reviewing and monitoring risk reports and cleaning up exception items
-Static data maintenance
-Building client relationship through day-to-day processing and contacts.
-Broad understanding of different investment products and instruments
-Excellent verbal and written communication skills
-Excellent attention to detail, problem solving skills and excellent judgment
-Strong risk awareness and orientation
-Prioritisation and time management skills - for own workload and that of others
-Takes ownership of issues is methodical and ensures resolution
-Has proven ability to interact with multiple internal and external functions including clients, sales and other functional operations teams
Given the continued spread of COVID-19 (coronavirus), all interviews will be conducted by phone or virtual connection to protect our candidates and employees.