Job Description

Role Description


Technology:  LabVantage/LIMS

Area:  L2 & L3 Support

Role: Support Analyst

Required to work in shifts: 1 pm to 10 pm IST 


Essential Duties & Responsibilities

  • Provide technical leadership in configuring, customizing and deploying LabVantage LIMS implementation/developments/changes/enhancements.
  • Adhere to and demonstrate commitment towards the implementation as part of development team.
  • Must have worked in at least 2 end-to-end LIMS implementation or upgrade projects
  • Provide technical expertise in delivering/supporting solutions for complex business requirements. Work effectively on independent projects, and in cooperation with a variety of customers/ technical professionals to prioritize tasks and resolve complex problems.
  • Analyze requirements to recommend approaches for building/implementing Labvantage LIMS functionalities for large and medium projects and small scope changes
  • Utilize technologies, including Java, to provide solutions extending the capabilities of Labvantage LIMS
  • Utilize LIMS tools/configuration options to create and update functionalities to meet requirements
  • Identify and implement process improvements for development and maintenance of LIMS
  • Create and maintain system documentation
  • Provide high level of technical support, as needed, and perform root cause analysis for problems experienced within area of functional responsibility

Experience Required


Experience: 8+ years, relevant: 5-8 years


Mandatory skills


Technical Skills:

  • LIMS development and configuration skills
  • Solid understanding of Build/ Deployment Process
  • Should be aware of the GxPs. Computer System Validation processes and other regulatory requirements of a lab.
  • Strong experience of Labvantage LIMS version 8 and above
  • Strong analytical, communication, interpersonal and organization skills required
  • Ability to work effectively in a team environment
  • Ability to work independently, under minimal direct supervision
  • Advanced technical knowledge of Java modules and frameworks including web services, hibernate, and JMS
  • Experience in all stages of systems development and support
  • Experience with Jasper Reports is a plus
  • Experience working in a regulated environment
  • Knowledge of quality processes, including CAPA, Change Control, Computer System Validation,21CFR, FDA/EMEA regulations

Technical Certification:


A certification in LabVantage / LabWare / STARLiMS is an added advantage.


Functional Skills:


Pharma industry experience & understanding of working in Validated Systems.


Soft Skills:


Good communication skills, problem solving attitude


Nice to have skills 

  • Experience implementing Instrument interfaces.
  • Should have experience in using a reporting tool to make reports
  • Should have good command on SQL Queries (able to write complex queries) either in Oracle or MS SQL.
  • Designing and building Template data and reports on LabVantage LIMS.
  • Reporting: Jaspersoft , JasperReports.
  • Experience of Java EE server (Oracle WebLogic Server, Red Hat JBoss Enterprise Application Platform, or IBM WebSphere Application Server)