Job Description

JD :

Technology Analyst Program (TAP) Manager Analyst, Technology & Firm Resilience Bengaluru


The primary focus of the TAP Team is to provide training & development to the incoming campus graduates joining our technology staff globally. We are looking for an individual who will manage the Bengaluru program. The 15-week Technology Analyst Program (TAP) runs throughout the globe for all campus hires into the Technology department. The program is well-regarded internally and on Wall Street. We are responsible for providing technical, professional skills training and access to senior management. The program also provides a network for all trainees as they continue on their career. We partner with the campus recruiting teams to establish pipeline initiatives with local universities. We hire application developers with skills in C++, Java, C#, etc. and platform facing engineers with a focus on operating systems, databases, production plants and more. Though the trainees are hired for all locations in which we have technology staff, the major training locations are New York, London, Mumbai, Bengaluru and Shanghai. In addition to managing the training program, the program manager be responsible for facilitating all Bengaluru TAP operations from Pre-TAP through TAP day-to-day execution and support and the implementation of Post TAP strategy. The candidate will work closely with the India TAP Program Lead who will guide and coach the individual in learning and understanding the training program management front-to-back. This includes, but is not limited to:


PRIMARY RESPONSIBILITIES: Provide regular feedback to trainees via formal review.

Interface with senior managers who deliver senior speaker series.

Interface with internal subject matter experts to deliver training

Work closely with vendor to provide generic technical training

Support with team placement of all trainees into their post-program full-time roles

Oversee final projects during final month of program

Work with graduate recruitment on program related questions and recruitment strategy

Participate in recruitment events including road shows and assessment centres.

Provide training and feedback on professional skills such as presentation, time management

Manage the Post TAP program

Managing all logistics of training programs,

Including: Facilitating all pre-Program communications and in collaboration with HR Campus Recruitment Coordinating all aspects of analyst onboarding and orientation experience

Fostering and maintaining relationships with conference centre staff, multi-media, food/catering and facilities (onsite)

Overseeing internal/external venue logistics (onsite)

Overseeing site operations and analyst transitions session-to-session, week-to-week

Scheduling course dates/times with internal/external vendors

Tracking candidate travel and housing details

Maintaining Program calendars

Maintaining Jive and SharePoint sites

Preparing materials for distribution

Creating class rosters and tracking classroom attendance

Addressing trainees? daily questions and escalating as appropriate

Generating feedback evaluation criteria, assessing, and measuring the effectiveness of the training currently in place and refining existing training programs in conjunction with the Program Manager in order to manage experience, manage cost and improve efficiencies

Collaborating with regional TAP counterparts on various global program aspects such as analysing and maintaining centralized feedback collection with the tooling team, engagement events virtual or onsite, internals training with the proprietary tech teams and other SMEs EXPERIENCE/SKILLS DESIRED/REQUIRED

Graduate degree (at least)?3-5 Years’ experience in training/HR/related program management-type job (Ideally with Junior Talent)

Facilitation or teaching skills, a plus

Personable, good listening skills, able to speak in front of groups

Good understanding of technical environments

Excellent attention to detail during busy times whilst processing a high volume of requests

Strong communication skills and an ability to liaise with people on all levels. Ability to use own initiative and judgment

Highly organised and capable of multi-tasking to meet deadlines

Solid proficiency in Microsoft office, especially Excel/PowerPoint & Word

Understanding of data, metrics, analytics, a plus Certain amount of flexibility e.g. a willingness to work overtime when required Interested in working with a global team