Job Description

As a market leading, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Client can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.


Fund Services

This wholly owned subsidiary of Client administers over $200 billion of hedge fund assets. Using the firm’s proprietary, globally accessible technology platform, the business provides a full range of fund administration services, including daily accounting and financial reporting; transfer agency and investor services; middle and back-office support; and integrated portfolio analytics. Client Fund Services is supported by more than 600 professionals based in New York, London, Hong Kong, Dublin, Glasgow and Mumbai


  1. Job Purpose

Client Fund Services is committed to providing the highest standard of services to the funds that we administer.  Investor Services lies at the heart of this commitment.

The Investor Services team is charged with providing a best in class service to both our clients and their investors. The role of an AML Representative is key to meeting this goal.

Responsibilities include:

  • 1-2 years of experience in AML/KYC within a regulated financial services firm
  • Providing day-to-day Investor services to both the Fund Manager and the investors in the fund
  • Meeting the delivery of services to clients against a pre-agreed service level agreement.
  • Keeping line management appraised of operational issues in a timely manner


  1. Principle Accountabilities

Service Delivery

  • Act as a contact point for fund investors AML related matters.
  • Act as a contact point to the fund manager for AML related matters.
  • All communication with investors and fund managers must be professional and compliant with the Firm’s communication policies.
  • Ensure investor accounts are in compliance with anti-money laundering requirements and regulations and company AML policies and procedures. 
  • Handle queries from investors and fund managers in a professional and prompt manner, escalating where appropriate.
  • Ensure all compliance process and procedures related documentation is in good order
  • Orchestrate the acquisition of due diligence requirements and compliance documentation (AML/KYC) based on client risk level (low, medium, and high)
  • Ensuring investor AML documentation is maintained in a complete and organised manner.
  • Produce MIS and other internal operational reports that assist in the effective operation of the team.
  • All of the above should be carried out in compliance with the Service Level Agreements agreed with each client.


Skills Required
Team Leadership: An AML Professional in Investor Services plays a key role in the day-to-day operation of our team

Key responsibilities

  • Training and mentoring of some individual team members
  • Ensure that individual team members are aware of the polices, controls and procedures that apply to their role
  • Providing an escalation point for team members
  • Ensuring that line management are made aware of any issues in a timely manner
  • Highlighting resource constraints to line management


Investor servicing requires compliance with a range of policies. The successful candidate should have:

  • A detailed knowledge of the offering documentation for the funds being serviced.
  • A strong knowledge of the regulations that pertain to the domicile of the fund being serviced.
  • A strong knowledge of our internal policies and procedures.  Particular emphasis is required on all matters relating to Anti-Money laundering controls.


Client Skills

The successful candidate will play an important role in the delivery of service to our clients.  They also play a key role in maintaining our relationship with clients.  They should have;

  • A strong working relationship with the appropriate IS contact at the client.
  • Be an established point of contact with client IS contact.
  • Have a solid understanding of the particular requirements of the client.
  • Client Relationship management skills
  • Excellent communication and organizational skills in interacting with Clients and at levels


  1. Key Characteristics / Competencies
  • A strong knowledge of AML regulations (as it pertains to funds would be advantageous).  
  • An aptitude for client service.
  • Good administrative and organisational skills with a particular focus on accuracy and attention to detail.
  • An ability to work under pressure and an ability to cope with increased workloads at month-end.
  • An ability to work as part of focussed team.
  • An ability to work as part of a global, distributed team.
  • An ability to work independently and pay close attention to details as well as be a team player (in a collaborative team environment)
  • An ability to work in a fast-paced environment
  • Ensure zero confidentiality breaches and operational errors
  • Graduate/PGDBA/MBA/LLB or Equivalent
  • Certification in a professional association such as the Association of Certified Anti- Money Laundering Specialists (ACAMS) would be helpful