Job Description
Location: Mumbai
E-shop manager is responsible to implement web content, manage new launches. through constant review and iteration. Strive to deliver best in class digital customer experience across marketplaces & e-retailers.
Primary Responsibilities include:
- Owner of Seller Centre; Responsible for execution of activity plan for their Brand and Platform (Brand Store, Campaign Page, Product Page); Responsible of the maintenance of their product pages, and for daily Algorithm Mastery and SEO on Platform along with the activity based team ( SDC)
- Co-ordinates all Merchandising, Pricing and Product Info with Cataloger team
- Tracks performance in real time in Seller Centre and makes daily recommendations on improvements to the plan. Inputs for the Data are provided by the Analytics team
- Co-ordinates Changes product titles, descriptions, attributes to ensure that all products are SEM & SEO optimized on platform with support of the Merchandizer and Activity roles team ( SDC)
- Flags any potential ATP issues on Hero SKUs.
- Sets weekly seller picks, analysing performance each day.
- Maintains Live Feed.
- Co-ordinates On-platform execution & optimization.
- Key Word Optimization on Product Detail Page with the Web Dev team / SEO Specialist
- Execute content plan with the support from the SDC ( Activity Based team)
Skills and experience:
- University Degree is necessary and\or certifications are necessary, Project Manager knowledge is highly appreciated.
- 2-3 years of work experience (eComm/eContent operations experience)
- Should be well versed with PIM & DAM applications and product attribute requirements (PIM & DAM application hands on experience)
- Good knowledge on marketplaces (like Amazon, Flipkart, Walmart, etc.) and it’s requirements, product content/data requirements
- Ability to understand & build Retailer Channel mapping in PIM (Product Information Management System)/Syndicator similar skill to VBA
- Understanding of Web (Google Preferred) analytics data and performance tracking
- Excellent web customer experience sensibility
- Working knowledge of Microsoft tools
- Good communication skills
- Working experience with Ecommerce background.
- Minimum 2 years of experience (Ecom domain)
- Strong Interpersonal and communication skills including ability to interact effectively with internal and external team
- An organized and planned approach to work with the ability to move things swiftly despite several dependencies. Appreciation of the need for documentation.
- Thrives in a fast-paced, production-oriented environment
Business Knowledge & Client Interaction:
- Understanding of the Ecommerce domain
- Interacts with the stakeholders in a professional way.
- Can deal with last minute changes and issues and pressure situations
- Requires timely decision making at all times – most problem being resolved via own initiative and solutions or through reapplication of skills/ideas from others.
- Liaise and work collaboratively with colleagues to ensure service results and developments are understood.
Ability to work with virtual teams