Job Description

Division: HR Solutions

Location: Bengaluru

Client has earned a worldwide reputation for the excellence of its advice and execution in financial markets. With offices in more than 41 countries, the firm is truly global-and a market leader in the U.S., Europe and Asia as well as in emerging markets. Client's success rests on the talents and passion of our people, who share a common set of values and bring excellence and integrity to everything they do. We seek to grow long-term relationships by virtue of our consistently rigorous thinking and the unsurpassed access to financial markets that Client can bring. This means providing leadership in specific areas such as investment banking, debt and equity underwriting, research, and sales and trading. We also focus increasingly on creating custom-tailored solutions that cut across functions to help our clients realize new opportunities and solve complex problems. Our aim is to be the first choice of everyone who deals in financial markets, whether as prospective clients, employees or investors.

 

About Division:

HR Solutions (India) is an integral part of the Firm’s Human Resources division providing fundamental operational support across all areas of HR on a global basis.

The main objective for this function is to play a lead role in driving thoughtful process and automation solutions that drive efficiency, reduce the cost of operations, and mitigate operational risk across the Talent domain globally.  The scope of these solutions includes continuous improvement and/or troubleshooting for processes already in place as well as designing new processes. This function is also responsible for business-as-usual activities and to support Firms Performance and Learning Management system and downstream applications.

 

Responsibilities

  • Well-versed with functionality of a Learning Management System (LMS) and the ability to provide creative solutions to clients based on system exposure. 1-2 years’ working experience on a LMS is required, preferably Cornerstone On Demand (CSOD).
  • Prepare logistical requirements ranging from venue bookings, to preparing event facilities, equipment, technical support and printing of event materials
  • Create training/event announcements, be the key contact for participant enrolments and nominations, course bookings and enquiries
  • Manage the learning management system, create and update programs; track enrolment status and update participant’s training records
  • Assist with any regular or ad-hoc metrics and reporting requests
  • Prepare and manage the collection of event/session feedback
  • Managing escalations/inquiries in a timely manner
  • Strong client relationship handling, ability to lead meetings and calls with stakeholders
  • Prepare and manage required documentation
  • Ability to identify process issues through day to day work and/or audits and engage appropriate stakeholders to determine resolution
  • Working with SME and manager to prioritize assigned work
  • Ensuring data quality and accuracy by running data audits

 

Qualifications:

  • 1-3 years’ working experience on a LMS, preferably Cornerstone On Demand (CSOD)
  • Candidate must have a Bachelor's degree with at least 1-3 year of operational experience. Human Resources experience as well as experience working within Financial Services a plus but not required
  • Microsoft Excel proficiency is required
  • Communication/client relationship skills: Ability to build trusting relationships and interact/negotiate with HR partners
  • Must be a team player who enjoys high volume, fast paced and dynamic environment
  • Good understanding of Workday, Business Objects, HR Onboarding applications, Taleo (or other Applicant Tracking Systems), HR Reporting and data analysis a plus
  • Strong verbal, written communication, and organizational skills
  • Microsoft Office skills in Excel, Power Point, Projects, etc.
  • Must have a sense of urgency when working on assigned tasks and the ability to balance multiple priorities in a fast-changing environment
  • Ability to adhere to process timelines and balance the timelines from various stakeholders based out of different locations
  • Comfortable with learning new systems and technologies
  • Ability to work independently to “figure things out” and be comfortable to propose solutions
  • Attention to detail and organizational skills a must