Job Description

GENERAL FUNCTION:

The Accounting Executive will support the Accounting Team by focusing primarily on timesheet Entry, reporting, and Invoicing.

Roles and Responsibilities:

  • Efficiently and accurately process specific payment/billing/related jobs.
  • Consistently achieves key internals with respect to production, cycle time, and quality.
  • Participates in simple payment/billing/cash apply/collection project initiatives, including rework efforts.
  • Effectively researches and resolves payment/billing/cash apply/collection issues on behalf of customers Assists with root cause analysis of payment/billing/cash apply/collection issues to resolve thoroughly and completely for clients.
  • Understands and quickly rationalizes processing changes resulting from new plans, benefit designs Drive client satisfaction.
  • Works with supervisor and co-workers to provide strong customer service and communication with key customer interfaces that include Cares, Onboarding and HR Team

Key Performance Indicators

  • Consistently meets or exceeds agreed upon performance standards in both productivity and accuracy.
  • Proactively works with supervisor to develop self-remediation plans when standards are not being met.
  • Effective in meeting goals and deadlines.
  • Prioritizes schedule and adjusts as changes in priorities occur.
  • Proactively informs supervisor of progress towards goals/deadlines and changes priorities.
  • Works constructively under pressure; responds resourcefully to change and ambiguity; maintains a calm, confident and constructive outlook despite difficulty, frustrations, or ambiguity.

Qualifications

  • Minimum bachelor’s degree
  • Experience: 1 year to 3 years’ experience

Must Haves:

  • Attention to detail.
  • Understanding of financial and analytical concepts.
  • Data entry and claims processing knowledge.
  • Strong customer service focus.
  • Ability to work well under pressure and multi-task.
  • Experience Invoicing and Timesheet.
  • Previous experience with accounting and/or accounts receivable (AR).
  • Advanced Microsoft Office knowledge.
  • Fundamental QB experience preferred.

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