Job Description

                                          Client Onboarding and Regulatory role


Client Onboarding and Regulatory group supports commercial Institutional Securities, Client Onboarding (COB), and KYC functions with the Firm's biggest clients. We act as a valued strategic partner to our clients, enabling them to access new products, markets and services to meet the financial goals of their underlying investors. In partnership with our clients we also take a leadership role in the evolution of our business through our presence in new markets and on industry bodies. We work closely with our Sales and Trading stakeholders and Technology and Data partners on planning and building capacity to enable us to deliver creative, bespoke client solutions and to meet the higher client expectations than are standard in non-fee paying client business. The service level the Operations team delivers differentiates us from our competitors and is central to winning and retaining business.


Primary Responsibilities:

Initiate different product accounts on systems.

Responsible for coordinating with different team like but not limited to risk, sales, documentation etc. to get the accounts opened

Expertly navigate the Client organization, across divisions, to deliver timely and accurate issue resolution which may include communication with senior stakeholders within Ops and the BU.

Organizing and prioritizing account on-boarding for live trades

Develop and enhance client relationships, by providing exceptional levels of client service.

Participate in face-to-face meetings with key senior managers at our clients and BU

Participate in projects and initiatives that will further advance the Onboarding strategic vision of providing value added services to our clients.

Work with global counterparts and contribute to global initiatives or discussion relating to client projects or change initiatives

Stakeholders reporting/meetings/communication




3 to 5 years of experience in financial industry within Operations roles. Client onboarding, Client relationship, Project Management, Derivative Operations Trade Support experience preferred

Technical understanding of transaction lifecycle in one or more asset classes (Rates, Credit and Equity OTC Derivatives, OTC Clearing, Listed Derivatives, FX, Sec Lending, Commodities) preferred

Proven experience with external institutional client communication and interaction

Strong listening and verbal/written communications

Proven ability to work across global departments to build credibility and strong relationships

Ability to independently navigate the Client organization

Strong analytical, numerical and inter personal skills

Prioritization and time management skills

Problem solving through initiative and tenacity

Ability to multi-task and grasp new concepts quickly

Ability to work under pressure and achieve results, whilst maintaining a professional, friendly and client focused approach.