Job Description
- Hybrid/WFO – WFO
- Must have skillset – Operational experience/strong communication skills
Summary
This position is in Mail Operations. This role is primarily responsible for the review of correspondence documents and assigning them to the correct department workflow queues.
Responsibilities
· Day to day accurate and efficient correspondence document indexing.
· Ability to identify document types and allocating them to the correct workflow queues.
· Determine type of mailed in/faxed customer requests and assign to different business groups within the organization.
Basic
· Strong written and oral communication skills
· Strong analytical skills including ability to research, schedule, analyze and present findings
· Proven organizational skills with attention to detail
· Strong computer skills (Word, Excel, Access, etc.)
· Must be a dynamic and self-starting individual, able to work independently or as part of a team