The Business Analyst will be a liaison between IT and business responsible for identifying, analyzing and evaluating user requirements, and implementing solutions for projects and enhancements. The incumbent will analyze business processes, identify, evaluate, develop and or redesign systems and procedures in conjunction with IT to meet user requirements and will be responsible for UAT and PQ test case development. Create detailed written use cases and user requirements as needed. Provide coaching to users and consultation to customers on business process redesign. Assist in the development of system documentation and training materials as well as training processes. Assume responsibility for SharePoint development and maintenance. Assist in running technical review board.

 

This section contains a list of five to eight primary responsibilities of the work. The incumbent will perform other duties as assigned.
• Works as a liaison between IT and Business to provide recommendations on technical solutions required for the achievement of business goals.
• Gather, understand and document business objectives, specifications and requirements on small/medium size projects.
• Define, design, and document business flows and processes
• Participate in planning sessions with the project team to analyze business requirements, and help define the proposed solution.
• Responsible for completing use cases and assisting in the development of requirements/design documents that will be used by the development teams to create the required solution.
• Provide support as project lead on assigned project
• Assist in the development of global communication materials, demos, etc. in preparation for a global deployment.
• Assist with PQ test case development
• Define and articulate business rules required for data accuracy and consistency. Identify and resolve data quality issues. Act as the primary contact for the data management process between IT developers and the business.
• Provide end-user support on applications supported within the organization.
• Provide cross-functional and business knowledge to develop business system and process alternatives.
• Train/coach others as appropriate on specific area of business or systems expertise. Assist in development of training materials.
• The incumbent will perform other duties assigned and own key tasks.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. List knowledge, skills, and/or abilities required.
N/A: Intern or Co-op
• Background of business analyses in applying PLM to medical device and pharmaceutical industry
• Prior experience with global enterprise system deployments and migration (PLM systems a plus)
• Demonstrate solid business knowledge, require moderate direction, give minimal guidance to others, handle moderately complex problems,
• Ability to translate stakeholder requests into well-defined uses case / requirements and reviewing with stakeholders
• Ability to work within a global, cross-functional team
• Excellent listening and communication skills
• Suggest improvements to procedures and manuals based on knowledge of upcoming enhancements
• Provide technical guidance to the extended global migration team
• Work closely with subject matter experts and business partners
• Understand technical designs as well as specifications
• Document functionality and changes that may affect stakeholders
• Solid business knowledge. Sense of urgency with strong follow-up skills
• Must be detailed oriented and able to work with in a team setting
• Bachelor's degree preferred or relevant work experience in systems or business
• 5+ years’ experience in applying information systems solutions to business problems
• Experience in system testing, validation, problem resolution, and training

Education and/or Experience:

Include the education and/or experience that is necessary to perform the job satisfactorily.
N/A: Intern or Co-op
5+ years’ experience in applying information systems solutions to business problems