Job Description
Position - Account Manager
Location- Vadodara
Key Responsibilities
- Forge relationships with key decision makers within target accounts with the end goal of securing new business and increasing overall client revenue.
- Identify opportunities to broaden the scope of services within existing customer base.
- Deliver outstanding service to our customers to retain existing business.
- Stay current on our clients’ business, industry, and key objectives and challenges so that you can be a trusted ally and make informed recommendations.
- Provide thought leadership to the client (e.g., best practice presentations, cost savings recommendations, diversity measures, reporting).
- Responsible for increasing headcount, revenue, and gross margins from existing clients
- Accountable for all aspects of a client relationship, pre- and post-sales technical assistance
- Accountable for building a sales pipeline for the account
- Accountable for delivering all activities per SLAs set for the client
- Competent in all aspects of the recruiting process to support the recruiters' efforts
- Effectively manage and prioritize a high-volume requisition workload
- Possess demonstrable selling, negotiation, communications, and problem-solving skills
- Be an expert on the features, advantages, and benefits of entire suite of enterprise products/solutions, services, and offerings.
- Develop new business across multiple products and solutions by expanding to additional client departments and divisions.
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