Job Description

  • The distribution of Offering Memorandum to potential investors.
  • The receipt and review of completed subscription documentation.  This includes:
    • Completion of initial AML review.
    • Initial review of subscription documentation for completeness.
    • Email communication to investors seeking additional information where required.
    • Email communication to investors in response to routine queries.
  • The receipt and review of other investor transactions (Redemptions, transfers, etc)
  • The setup on investor accounts on the firm’s systems.
  • The entry of investor transactions into the firm’s systems.
  • The automated distribution of statements and other correspondence to investors.

 

The role of an Associate is key to the delivery of these services.

Responsibilities of an Associate include:

  • Providing an effective daily hand over of processing between Mumbai and the other processing centres, currently in Westchester and Dublin.
  • Processing investor activity with a focus on accuracy and attention to detail.
  • Providing day-to-day investor services to both the Fund Manager and the investors in the fund.
  • Keeping line management appraised of operational issues..
  • Participate in global projects including system enhancements and data conversions.

Service Delivery

  • All of the above should be carried out in compliance with the Service Level Agreements agreed with each client.
  • Ensuring that the records of the fund are maintained in a complete and organised manner.
  • Provide investors and their nominees with statements, contract notes and other documentation.
  • Ensure that all follow up queries to investors are handled in an appropriate manner.
  • Open new investor accounts ensuring compliance with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures. 
  • Monitor the receipt of client and investor information through fax and email.
  • Ensure that all investor activity is processed in a timely and accurate manner.
  • Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.
  • Handle routine email and fax queries from investors and fund managers in a professional and prompt manner, escalating where appropriate.
  • Produce MIS and other internal operational reports that assist in the effective operation of the team.
  • Keep management in Mumbai, Westchester and Dublin appraised of operational issues. 

Compliance

Investor servicing requires compliance with a range of policies.  The Associate should have:

  • A thorough knowledge of the regulations that pertain to the domicile of the fund being serviced.
  • A detailed knowledge of the offering documentation for the funds being serviced.
  • A thorough knowledge of our internal policies and procedures.  Particular emphasis is required on all matters relating to Anti-Money laundering controls.

 

 Preference:

A number of years prior work experience – preferably in financial services and with Investor servicing. Knowledge of hedge fund processing is a strong advantage.

  • An ability to use key financial systems and other IT tools.
  • An ability to work under pressure and an ability to cope with increased work loads at month-end.
  • Good administrative and organisational skills with a particular focus on accuracy and attention to detail.
  • An ability to work as part of a virtual team that is spread across different time zones and geographies.
  • A third level qualification – preferably in a business or numerical discipline

 

 

1. Contract Duration

1 year

2. Location

Bangalore

3. Shift Time

12:00pm to 09:00pm IST

4. Years of experience required

2 to 3 years

5. Must to have skills

Requirement:

•             Must have strong written and verbal communication

•             Ideal/prefer to look at candidates from Financial background

•            
 

6. Good to have skills

-

7. WFO/Hybrid

5 days’ work from office ( No WFH)

8. Laptop (Yes/No for WFH)

NA

9. Acceptable Notice Period

Immediate to 30 days

10. Mode of interview 

In Person (3 round of interview)

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