Job Description

Your key responsibilities

Processing Standards

  • Process items adhering to procedures and cut-off times.
  • Assist the team in the day to day operations. Liaise with the sending location in case of any clarification.
  • Communicate to the team all process related clarifications received from the sending location.
  • Collate data regarding process issues and communicate the same to the Manager.
  • Carry out all the EOD functions as per checklists and maintain the relevant records.
  • Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager.
  • Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager.
  • Ensure training of new recruits as per the Training Module.
  • To ensure proper backups are created within the department

 

Escalation

  • Escalate issues to supervisors and managers as per the escalation procedure.
  • Keep Team Manager advised of the exceptional occurrences, to enable appropriate action..
  • Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations
  • To escalate any process related ambiguities to their respective supervisors or manager for clarification

Compliance

  • To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development

 

Business Opportunities

  • To achieve the Job objectives set within the timelines agreed.

 

Contribution to innovation.

  • Contribute ideas with the objective of achieving excellence in service quality.
  • Carry out the monthly departmental self-assessments, based on the checklists.
  • Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions.

 

Additional Responsibilities

  • Ensure all amendments and or updates to the KOP are made on the defined timelines.
  • Ensure training of new recruits as per the Training Module.
  • Carry out tests or quizzes to assess the trainees
  • Maintain all relevant training records.
  • Assist the manager in preparation of various team related MIS

 

Your skills and experience

  • Clear understanding of Payments flow
  • Well versed with SWIFT
  • Risk and Regulatory
  • Payments, SWIFT Back office operation, Operation Risk
  • Minimum Graduation in any stream.

Note:

  • Specific/ mandatory skills: Payments, Banking etc.
  • Experience range: 0 to 2 years
  • Open to consider fresher candidates (Yes/No): Yes
  • Open to consider relocation/ non-local candidates (Yes/No): No
  • Project duration: 8 months
  • Shift timings:  candidate should be flexible in all shifts
  • Number of days work from office: 3 days

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