Job Description

Job Description

 

Title: Operations Analyst

Location: Bangalore

 

Note:

  • Preference of hiring only diversity candidate (Yes/No): Yes
  • Specific/ mandatory skills: Client reporting, MS Office, Performance Measurement and also mentioned in attached document.
  • Experience range:0-1 Years
  • Open to considering fresher candidates (Yes/No): Yes
  • Open to considering relocation/ non-local candidates (Yes/No): No
  • Contract duration: 8 months
  • Shift timings: US/EMEA
  • Number of days work from office:5

 

Summary:

  • Operations is responsible for driving the planning and the day-to-day management of the business to align with the bank's mission and strategic goals. Operations set the direction and manage performance to bank targets with a focus on continual performance improvement.
  • Work includes: Identifying and prioritizing product and service improvement opportunities and creating plans for implementation utilizing comprehensive knowledge of the company's internal operations to develop forward-looking focus for business
  • Supporting bank strategy, proactively identifying, and managing areas of risk
  • Maintaining relationships with relevant internal and external stakeholders including regulators,  \ market vendors and internal divisions
  • Communicating changes to operational requirements and their impact on relevant processes and controls

 

Responsibilities:

  • Executing assigned Production activities
  • Ensure 4 eye principal is being followed in the team
  • Conduct spot checks to ensure and document adherence
  • Maintain up to date process manuals and process reviews
  • Manage queries within team and resolve them with help of onshore colleagues if required
  • Assist manager in reviewing process changes and update procedures
  • Plan back up for team during their leaves
  • Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business.
  • Maintain clear and prompt communication with departments like risk, front office and performance-
  • measurement, IT etc.
  • Ensure teamwork culture is practiced.
  • To get involved in process improvement projects driven by the management.
  • Ensure proper back-ups created and assist other teams during contingencies (Staff shortage, high volumes).

 

 

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