Job Description

Note:

  • Specific/ mandatory skills: German Skills Minimum Level B2/ English resource with good interpersonal and reasoning skills (Please attach snap of German certificate at the bottom of resume)
  • Experience range: 0-2 years
  • Open to considering fresher candidates (Yes/No): Yes
  • Open to considering relocation/ non-local candidates (Yes/No): Yes, only if they are German Resources
  • Contract duration: 8 months
  • Shift timings:  It can be any 9:30 hrs shift starting 9 am until 12 o clock in the midnight
  • Number of days work from office: Normally we follow 60% in Office and 40% Work from Home. However, during Training Phase and as well as per the business requirements, 100% Work from Office can be required.  Please note this information should be shared with all the candidates especially Relocation cases

 

Description:

The Assistant’s role within Trade Services is responsible to acquire complete knowledge of Trade Services processes. Incumbent can be placed in any Trade Services Processes which are Settlement-Matching/Fails/Instructions/Registered Shares/Confirmation, Cancellations, Reconciliation, Transaction Reporting or Trade Investigation

 

Responsibilities:

  • Successfully meeting process SLAs/productivity/quality as per the process standards.
  • Get certified on all training levels of the process.
  • Meet SLA’s requirements as per the agreed Service Specifications
  • Meet training targets to learn process for securities transfers, matching, fails handling & confirmation of trades and non-trades, cancellations & corrections of trades, registration & deregistration of shares, cash & stock reconciliation, transaction reporting and trade investigation
  • 100% completion of the assigned work with required quality and appropriate productivity
  • Contact counterparts through mails/calls as per the process requirement for any clarifications.
  • Performing quality checks as and when required.
  • Understand the linkages between various Trades Services Processes
  • Strive for process improvements.
  • Responsiveness to feedback provided by Trainers/ Team Leaders
  • Always maintaining a professional approach to work, providing prompt and appropriate responses at all levels.
  • Actively participate in the team meetings and other initiatives taken by the company.
  • Following company rules and standard operating procedures.
  • Adhering to all Security Policies and Procedures as per business requirements
  • Maintaining MIS reports, analyze data by using various reporting/presenting tools.
  • Active demonstration of the company values in behavior and attitude
  • Continually up-grading domain knowledge.
  • Exhibiting discipline on a personal level as well as a professional level.

 

Skills/Experience/Qualifications required to perform the role

  • Graduate / post-graduate
  • German language (Level 3 & above for specific processes) mentioned beforehand

 

Skills & work experience:

  • 0-2 years of work experience
  • Good communication skills
  • Computer literate

 

Key Performance Indicators:

  • Meet and exceed timelines on productivity targets on a consistent basis.
  • Meet and exceed quality targets on a consistent basis
  • To ensure that the queries are raised within the stipulated TAT
  • Completeness and correctness of the MIS sheet should be strictly followed
  • Productivity - (must meet productivity targets set)

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