Job Description

Get to know the Role:

- Be the subject matter expert (SME ) for Cornerstone On Demand (CSOD) Learning Management System.
- Support and coordinate HR Learning System matters such as change request and issue resolution.
- Assist in the review, testing and implementation of the new CSOD features to stay up-to-date on all CSOD releases and fixes.
- Perform system administration functions including configuration, complex report configuration, security, processing and loading bulk data using Edge Import, and systems integration such as SFTP file transfer or API connect.
- Proactively identify opportunities and solutions for process automation to enhance organizational efficiency and effectiveness.
- Recommend process improvement and innovative solutions to issues and recommend new features based on application releases.
- Provide timely and accurate advice; recommendation to stakeholders on HR Learning Management System queries.
- Develop user procedures, guidelines and documentation, and train users on new processes and functionality.
- Assist in the development of change management, communication and training plans.
- Perform administrative tasks on contract related matters such as raising Purchase Requisitions and managing Goods Received Notes (10%-20% of the scope).

The must haves skills:

- CSOD configuration, reporting, Edge Import and API integration experience is a MUST.
- With 2-3 years experience and exposure to CSOD/Cornerstone is a must
- Had at least 1 implementation cycle of the CSOD Learning module.
- Advanced knowledge of CSOD with experience in configuration, security, integration and reporting.
- Knowledge of CSOD security administration.
- Knowledge of audit and data privacy regulations.
- Experience in requirements gathering, fit-gap analysis, design, and user acceptance testing (UAT)
- Experience with IT service management and ticketing systems
- Excellent interpersonal, communication and organizational skills, strong data analytical, organizational and problem-solving skills.

Really nice to have skills:
- Cornerstone On Demand certified