Job Description

Summary

This position is in Mail Operations. This role is primarily responsible for the review of correspondence documents and assigning them to the correct department workflow queues.  

 

Responsibilities

  • Day to day accurate and efficient correspondence document indexing.
  • Ability to identify document types and allocating them to the correct workflow queues.
  • Determine type of mailed in/faxed customer requests and assign to different business groups within the organization.

Basic

  • Strong written and oral communication skills
  • Strong analytical skills including ability to research, schedule, analyze and present findings
  • Proven organizational skills with attention to detail
  • Strong computer skills (Word, Excel, Access, etc.)
  • Must be a dynamic and self-starting individual, able to work independently or as part of a team

 

  1. Shift time  - 3pm to 12 midnight
  2. Experience – Freshers to 1 year exp in Operations
  3. Location – Commerz III
  4. Contract duration – 1 year
  5. Acceptable NP- 1 month
  6. Hybrid/WFO – WFO

Must have skillset – Operational experience/strong communication skills

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