Job Description

  • Specific/ mandatory skills: Finance Background   
  • Experience range: 0-2 Years
  • Open to considering fresher candidates (Yes/No): Yes
  • Open to considering relocation/ non-local candidates (Yes/No): Yes (preference would be for non local candidates)
  • Contract duration: 8 Months to get extended depending on the candidate performance        
  • Shift timings:  12:30/1:30/ 2:30 to 9:30/10:30/11:30
  • Number of days work from office: 3 days
  • Preference of hiring only diversity candidates (Yes/No) No

Description

Trust & Agency Services (TAS) having over 1,500 clients ranging from multi-national corporations to banks and financial institutions, hedge funds, asset managers and supranational agencies around the world. TAS Ops support all types of transactions in the debt capital markets – from conventional to structured debt products, project finance, REITS and Islamic finance – and services for escrows, restructurings and exchanges, loan agency and document custody.

 

 

Your key responsibilities

  • Ensure accurate and timely delivery of services to clients (Primary Issuance & Post Issuances)
  • Ensure specified quality of services at all levels of operations
  • Ensure healthy and harmonious relationship with the sending locations
  • Interface with the client / agent / custodian for resolution vide client calls / emails.
  • Ensure he/she has assisted in creating proper backups through adequate cross training, within the department
  • Responsible for managing productivity, accuracy and timeliness as per benchmark requirements
  • Escalate all issues properly to the appropriate level to avoid any adverse impact on the business
  • Generating reports in order to obtain periodic information on the inquiries received
  • Always adhere to KOP and KPI Guidelines
  • Assist with various projects, analysis, release testing, automation, process Improvement/re-engineering measures and other initiatives of the group
  • Deliver daily assigned productivity target by meeting the required quality score
  • Must communicate with staff, leads, and managers to coordinate operational processing within agreed time frames
  • Always adhere to KOP and KPI Guidelines

 

Your skills and experience

  • Domain knowledge of Debt Products / Settlements / Payments, corporate actions, Cash reconciliation, Billing & Invoice generation, Reconciliation, Loan servicing or US Mortgage would be added advantage
  • Good written & verbal English skills. Ability to converse clearly with internal staff via telephone and using written communication.
  • Good typing speed with accuracy, MS Office (especially MS excel)
  • Ability to provide high transaction productivity and high level of attention to detail.
  • Flexibility to work in the shifts
  • Banking / Finance Service Industry/Loan Servicing/US Mortgage

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