Job Description

Note:

  • Specific/ mandatory skills: Excellent verbal, written communication skills, Attention to detail
  • Experience range: 2  to 4 years
  • Open to considering fresher candidates (Yes/No): No
  • Open to considering relocation/ non-local candidates (Yes/No): Yes
  • Contract duration: 8 months
  • Shift timings:  11:30 AM to 08: 30 PM but should also be flexible with APAC timings.
  • Number of days work from office: Currently 3 days, may exceed as per requirement.
  • Preference of hiring only diversity candidate (Yes/No) No

 

Role Description

This role is for HR Letters Team managing correspondence/letters for India, APAC (Singapore, Hong Kong, Japan, Australia), United Kingdom and United States. This is a high-volume area and letters produced need to be submitted to employees, Government bodies, Immigration departments and regulatory bodies, Background screening agencies without delay.  Our team of SME’s will coach and support your development to ensure you excel in this role. Enhance your career prospects through exposure to these advanced tools like Workday, ServiceNow, Adobe Experience Manager (AEM) Oracle PeopleSoft and DocuSign. 

  • Your key responsibilities

    Creating HR letters and ensuring that practices are compliant with statutory requirements and guidelines

    Should have the right attitude towards customer handling

    Ability to maintain confidentiality and use discretion at all times.

    Good understanding of HR policies & procedures

    Functions collaboratively as part Of a fast-paced, client oriented team and is an active participant in developing team goal, objectives and systems

    Work to established standards on SLA & accuracy standards to ensure completion of transacticns, escalation to appropriate teams as necessary and follow-ups to close pending issues

    Queries handled should meet 100% qually

    Working closely with key Global Stakehdders

    Ability to prioritize and multi-task

     

     

  • Your skills and experience

    Excellent verbal, written communication skils and rapport budding skils

    Attention to detail is a key skill

    Professionalism and work ethic

    Organized, meticulous & detail oriented

    Customer Service 'Teamwork Skills

    Previous experience working as HR Generalist

    Experience in AEM, Oracle people, ServiceNow, Workday is an added advantage

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