Job Description

Job Description:

• Additional tasks include performing regular maintenance and updating operating systems while minimizing downtime and increasing productivity.
• They must follow strict privacy regulations when it comes to handling sensitive data inside company drives.
• One of their main duties is troubleshooting different software packages, hardware devices, and other peripherals.
• Desktop support specialists are in charge of providing excellent end user experience, which includes resolving potential or actual technical issues.
• Additionally, desktop support specialists configure computer systems according to company policies.
• They help diagnose problems and follow up to ensure their resolution.
• They also help with data back-up duties in case of data corruption.