Job Description
Note:
- Specific/ mandatory skills: Operational Resilience, BCM and CM skillset, strong project management skills, strong stakeholders’ management and communication skills, able to work in a fast pace environment
- Experience range: min 7 years
- Open to considering fresher candidates (Yes/No): No
- Open to considering relocation/ non-local candidates (Yes/No): No
- Contract duration: 8 months (1.5 to 2 years project)
- Shift timings: key teams are in APAC and UKI. Ability to attend early US calls, when required
- Number of days work from office: 3 days
- Work location: Mumbai
Overview
The purpose of the Operational Risk Management (ORM) function is to ensure that the bank’s Operational Risk Management exposure is adequately managed in line with the group wide risk appetite and ORM framework.
To achieve this the ORM function requires:
- Risk Managers with the experience, seniority and tools to assess complex risks and intervene where they lie outside the bank’s risk appetite.
- A comprehensive, integrated, simple and easy to use NFR Framework with supporting technology that assists risk identification, assessment and remediation.
- Strong understanding of the businesses combined with regular engagement which would allow ORM to provide support, review and challenge in line with the 3 Lines of Defence Model.
- Close coordination with all Second Line Risk Type Controllers to facilitate the production of a holistic view of NFR.
- Proper consideration of emerging risks, rather than just current issues.
- Effective governance combined with supporting MI that facilitates decision making.
ORM is a matrix organisation with business / region and functional specialist axes.
Operational Resilience refers to the ability of firms, FMIs and the sector as a whole to prevent, respond to, recover and learn from operational disruptions. It is the ability to adapt rapidly to the changing environmental and business conditions.
Building on mature Business Continuity and Crisis Management programmes, Client’s Operational Resilience framework will enable the bank to identify its most critical functions and develop associated risk appetite. Focusing investment and resources where they are needed most, the Operational Resilience team will help the bank to build resistance to failure, establish resilient operations and develop necessary playbooks for coordinated response and recovery. A programme of education and awareness training, coupled with regular scenario-based exercising and detailed risk reporting, will help the bank to identify exposures and areas for remediation.
As a 2nd Line of Defence Risk Type Controller, the Operational Resilience team is also required to help the business to identify, assess, manage and report on business process disruption risk where appropriate. Through regular engagement with all divisions, the team will also perform oversight and challenge, as well as veto where required
Role Description
The Global Operational Resilience, BCM and CM Risk Manager is an important role within the ORM globally. This role reports to the Global Head of Operational Resilience, BCM and Crisis Mgmt Framework Head, with ORM being an independent risk function reporting globally to the Group Chief Risk Officer.
As part of the Global Operational Resilience team the general responsibilities include:
- Manage the Operational Resilience Change The Bank book of work and ensure delivery of the program to the stakeholders in the Bank
- Define project objectives, create details project plans, and establish timelines and budget
- Assemble and lead project teams, facilitating communications and collaboration among team members and stakeholders
- Allocate resources effectively, ensuring that the program has the necessary tools and personnel to succeed
- Identify potential risk and develop mitigation strategies to minimize the impact on the program
- Monitor project progress, track key performance indicators, and provide updates to the stakeholders
- Ensure that all deliverables meet the required standards and specification
- Partner with senior leaders to facilitate informed risk decision by providing relevant content necessary to formulate a prioritized path forward for the Operational Resilience program
- Produce senior stakeholder presentation deck, organise and participate in senior governance forum for Operational Resilience.
- Maintain up to date knowledge of industry trends and standards, risk management practices, legal and local regulatory requirements
Requirements
- Minimum of 7 years of strong project management and 3 years of Operational Resilience experience, preferably in financial or consultancy firm
- Demonstrable experience of operational resilience and business continuity lifecycle
- Educated to Bachelor’s degree level or equivalent qualification / work experience in Risk, Finance, Business, Accounting or Economics is beneficial
- Demonstrable success managing and operating in a matrix environment that encompasses functional and geographical diversity
- Proven track record in operating a measurements-based culture leading to continual improvement
- Must be able to work effectively in business English and (both written and spoken)
Experience
- A self-motivated team player, who is organised, innovative and results orientated
- Calm and productive under pressure
- Ability to analyse regulatory, audit and programme requirements and build in required changes to book of work
- Excellent communication skills, both written and verbal are essential Strong PowerPoint skills
- Strong influencing, problem solving, organisational and stakeholder management skills
- Demonstrable success managing and operating in a matrix environment that encompasses functional and geographical diversity
- Ability to clearly document results and recommend improvements to key stakeholders
- Time management – the successful candidate will often need to deal with multiple priorities and should therefore be highly organised and be able to multi-task
- Experience in any control or risk management activities within Banking domain is an added advantage
