Job Description

Job Title: Operations Expert

Location: Bangalore

 

Note:

  • Specific/ mandatory skills: End to end KYC knowledge , KYC file review/checker experience. minimum 7 years end-to-end KYC experience along with reviewer QC/QA exp of 2-3 years.
  • Experience range: 7+ years of experience in KYC
  • Open to considering fresher candidates (Yes/No): No
  • Open to considering relocation/ non-local candidates (Yes/No): No
  • Contract duration: 8 months
  • Shift timings:  11 am to 8 pm.
  • Number of days work from office: 3 days from office and 2 days WFH.
  • Preference of hiring only diversity candidates (Yes/No): No.

 

Description

Client Lifecycle Management (CLM) in Global KYC Operations is responsible for performing KYC on clients of Bank Group and Affiliates across Corporate Investment Banking.  The 1 LoD “Know Your Client (KYC) Quality Assurance (QA) - CB/IB Financial Crime Risk (FCR) and Compliance Business Control Office (BCO)  function provides assurance to stakeholders as to whether client’s KYC files reviewed meet the standards defined in the KYC Policy – Client Group and local requirements (where applicable) through an independent assessment of KYC file, including ascribed Client Risk Ratings and Due Diligence activities undertaken by the Business to manage Financial Crime Risks presented by the Client. 

 

 

Your key responsibilities

·         Operate as a KYC Quality Assurance SME with the global KYC QA function

·         Review KYC files on a sample basis by applying the QA methodology to deliver an objective review of client files

·         Perform accurate and consistent QA checks on KYC files across multiple locations, business areas and client types

·         Identify risks within the KYC documentation and confirm issues have been remediated and/or appropriately escalated through the escalation process

·         Partner with  CLM & AFC QA teams to improve KYC standards.

·         Support and contribute towards a continuous improvement program of work borne out of a QA testing results, asses root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements

·         Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across QA & CLM teams

·         Contribute to forward looking strategy for QA including, AI, machine learning & process re-engineering

 

 

Your skills and experience

  • Profound knowledge of Know your Customer (KYC) matters and topics with 7+ years E2E KYC operations experience.
  • Analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required.
  • Experience with investment banking clients and with preferably with risk and complex client entity structures
  • Effective communication, organisation, prioritisation and interpersonal skills
  • Ability to work to high standards and under strong time constraints
  • The ability to utilize your own area of expertise and knowledge to contribute to significant improvements in operational processes and policies. Combine subject matter expertise and able to transfer knowledge to colleagues

 

 

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