Job Description

Senior Manager – Talent Acquisition

Key Responsibilities

Drive business growth through client acquisition, expansion, and retention in staffing and talent solutions.
Serve as the primary liaison for enterprise clients, ensuring long-term partnerships and exceptional service delivery.
Lead client onboarding, transition, and engagement processes to align with recruitment delivery teams.
Design and implement client engagement and account growth strategies focused on service excellence and profitability.
Conduct market analysis, competitor benchmarking, and identify new opportunities in the staffing and workforce domain.
Build and maintain strong relationships with senior stakeholders, HR leaders, and procurement teams.

Lead and inspire a team of recruiters, account managers, and business development professionals to achieve business targets.
Define KPIs, monitor performance, and instill a culture of accountability and continuous improvement.
Coach, mentor, and develop team members to enhance recruitment and client management capabilities.
Foster a positive, inclusive, and collaborative work culture that drives innovation and ownership.
Oversee manpower planning, team hiring, onboarding, and performance management within the talent acquisition function.

Develop and execute strategic business and talent acquisition plans aligned with overall growth vision.
Collaborate with cross-functional teams including HR, Finance, Legal, and Compliance for smooth operations.
Ensure adherence to SLAs, compliance norms, and quality standards across all client engagements.
Prepare and present performance reports, forecasts, and insights to senior leadership.
Identify and implement process improvements to enhance efficiency, reduce turnaround time, and elevate client satisfaction.

Contribute to organizational strategy and participate in leadership discussions to shape business direction.
Represent at client meetings, industry events, and forums to strengthen brand positioning.
Champion digital innovation, technology adoption, and best practices in staffing operations to maintain a competitive edge.

Bachelor’s/Master’s degree in Business Administration, Human Resources, or related field.
12+ years of experience, including 8–10 years in staffing, workforce management, or talent acquisition leadership.
Proven success in client relationship management, business growth, and team leadership roles.
Strong understanding of staffing models, workforce planning, and end-to-end recruitment operations.
Excellent interpersonal, communication, and stakeholder management abilities.
Strong analytical thinking, negotiation, and problem-solving skills.
High sense of ownership, accountability, and adaptability in a fast-paced environment.

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