Total 7 plus years OTM experience; At least 2 Full life cycle implementations in mid to large projects across various industry segments; Advanced SQL knowledge required in addition to XML, XSL, BI Publisher; Strong functional system configuration skills are required with core OTM functionality and all the modules including shipment planning and execution, freight settlement, sourcing, fleet management; Experience in B2B Integration using various standards and methods (EDI, API) - Should have excellent customer service skills; Excellent team building and conflict resolution skills required; Should be able to handle multiple workstreams and delegate appropriately; Should have both development and support project experience; Should have Project Management skills; Solution design and system architecture knowledge required - 3PL industry experience desirable; Knowledge of other Order Management and/ or Transport Management Systems advantageous; Educational background in Computer Science preferred Role: - Act as the primary lead for the Customer onboarding workstream and facilitate collaboration with other workstreams - Ensure standards are adhrered to across customer onboarding projects - Perform EM activities for offshore resources and liaison with PMs in nearshore locations - Own the industrialization of knowledge transition activities - Mentor junor resources in the team to constantly upgrade skills - Delegate tasks across different team members and remove conflicts and bottlenecks with other workstreams - Monitor Change requests and manage scheduling and implementation