Job Description
Title: Operations Analyst
Location: Margarpatta, Pune
Note:
· Specific/ mandatory skills: Fundamental knowledge of banking and static data maintenance, basic knowledge of KYC. Good communication skills and computer skills are mandatory.
· Experience range: 6-12 months
· Open to considering fresher candidates (Yes/No): Yes
· Open to considering relocation/ non-local candidates (Yes/No): No
· Contract duration: 8 months
· Shift timings: APAC
· Number of days work from office: 60% Work from office (3 days a week).
· Preference of hiring only diversity candidates (Yes/No): No
Role Description:
The Process Executive will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. He/she needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. He/she should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. Should take responsibility and act as backup for the Peers in his/her absence and share best practices with the team.
Your key responsibilities
· Review client account opening documentation as per regulatory and internal policies
· Validation of KYC and client static information in core banking systems
· To ensure accuracy of data entered into the Private Banking system as well as the information in the Account Opening Documents
· Perform simple / complex static amendments in core banking systems
· Perform data input and authorize the records in core banking systems for simple changes from address and contact number change, passport update, hold mail update, on-line banking to complex changes i.e., Update investment risk rating, structure changes and all other changes in the client account after account opening
· Conduct client due diligence searches on the clients via external and internal internet searches
· Perform signature verification and update client records in core banking systems
· Liaise with KYC / AML team for any queries related to CDD searches and due diligence
· Handle data cleansing projects by reviewing various client documents and the data in the core banking systems
· Support project team on all data migration projects
· Handle any other Adhoc projects assigned by the supervisor
Your skills and experience
· Degree in a related discipline
· At least 12-18 months experience in client on-boarding / Static data amendments in any Private Banking
· Hands on experience in reviewing client on-boarding documentation
· Ability to multi-task and work under pressure to meet project timelines