Job Description

The open role is within Australia Branch Operations based in Sydney. The role primarily focuses on client service management for Australia and New Zealand based clients as well as supporting firm related cash equity trading activity from the point of post execution through to settlement, for both domestic and international equity markets. The objective of the team is to maintain a high level of value-added service and to partner with Business Units to address key internal and client issues.

Key responsibilities include:

· New Client Operational Onboarding

· Primary and secondary market trades’ allocation and confirmation generation to clients

· Domestic and international trade pre-matching, settlement and fails management

· Reconciliation, risk reporting & managing exception items

· External and internal client query resolution

· Regulatory Reporting

· Process improvements implementation

 

We are looking for high calibre people who possess the following competencies:

 

· Ability to deal with ambiguity and act with urgency when required.

· Strong communication skills, willingness to learn & transfer knowledge is imperative

· Team player, must be able to collaborate across multiple operational areas

· Detail oriented, focused on accuracy, prioritization & organisation skills

· Ability to identify potential process improvements

· Strong investigative, analytical and problem-solving skills

· Acute awareness of risk, with clear focus on control and timely escalation of risk items to management

· Commitment, strong work ethic & self-motivated

 

Qualifications/experience

· 3-5 years’ experience in an Operations role;

· 1-3 years’ experience with a global investment bank (Equity Trade Support &/ Client services experience an advantage);

· 1-3 years’ experience working with sales/traders & clients