The Role
Provide technical leadership for design, delivery, and support of the data integration between various client ERP systems and corporate Supply Planning system RapidResponse. Strong technical knowledge and experience with system implementation & support in a complex global environment. Partner closely with the business team to develop, deliver and support technology solutions that align with business requirements and client standards.
Expectations:
• Lead the technical design, implementation, and support of application integration solutions that address business requirements and meet client standards.
• Provide end to end support for ERP ?-?RapidResponse data integration solution to ensure business continuity. Responsible for establishing proactive maintenance processes, monitoring capabilities, performance metrics and SLAs for solution integrations.
• Drive root cause analysis on incidents and identify remediation to avoid future occurrences.
• Participate in large, complex, projects following Agile and/or SDLC methodologies. Develop detailed project plans, timelines, and cost estimates for IT scope.
• Participate with business and IT to set technology strategy and roadmap. Identify, evaluate, and recommend new technology solutions or improvements to existing technologies that support business and IT strategy.
• Collaborate with Product Owner to manage the Change Request backlog, prioritize projects and enhancements based on impact and alignment with goals and strategy
• Serve as the liaison between business and IT. Work directly with business partners to identify requirements and engage IT partners to translate requirements into technical solutions.
• Develop System documentation including specifications, procedures, and training materials
• Develop, prepare, review and document testing requirements and test data for complex system testing.
• Work cooperatively with technical personnel across IT to accomplish enterprise-wide goals. Identify and implement process improvements in the application architecture and/or infrastructure of the existing systems.
• Participate in the building of new and on-going application vendor relationships. Provide input for contract negotiations.
Expected skill sets:
• Experience with various ERP, ETL, storage, and Enterprise applications like JDE 9.2, Datastage, Globalscape, Mulesoft, Amazon A3, Snowflake, SQL etc.,
• Strong working knowledge of SDLC and Agile methodology
• Strong project management skills and experience deploying technology globally
• Experience developing and executing testing models and Standard Operating Procedures
• Strong analytical and problem-solving skills with ability to develop creative solutions that solve complex technical and business challenges
• Strong communication skills – written and verbal including solid presentation skills
• Ability to establish strong relationships and work collaboratively with a variety of business and technical stakeholders at all levels
• Ability to function in ambiguous circumstances and demonstrate flexibility
• Must be results driven, self-motivated, and able to operate independently with minimal supervision
• Passionate on continuous learning and keeping up with latest technologies
Education and/or Experience:
• Bachelor's degree in Computer Science or related field or equivalent experience
• 10 years of relevant technical experience, including systems analysis, design and implementation of Enterprise applications like JDEdwards, ETL etc.,
• Experience with Supply Chain business processes
• Strong English and Spanish language skills required, must be comfortable conversing in English