Job Description
Key Responsibilities:
- Configure and develop solutions in Revenue Cloud (CPQ, Billing), Sales Cloud, and Experience Cloud using Apex, Lightning Web Components, Flows, and integrations.
- Manage Salesforce environments (sandboxes, deployments) via Change Sets, Gearset, or Copado, ensuring zero-downtime releases.
- Collaborate with stakeholders to gather requirements, demo configurations, and provide training/support for optimal adoption.
- Troubleshoot issues, perform health checks, and optimize performance for high-volume sales and revenue processes.
- Document configurations, contribute to Agile sprints, and support data migrations using Data Loader or ETL tools.
- Stay updated on Salesforce releases and recommend best practices for compliance and security.
Qualifications:
- 6+ years as Salesforce Admin/Developer, with proven expertise in Revenue Cloud, Sales Cloud, and Experience Cloud (essential).
- Proficiency in Apex, Visualforce, LWC, SOQL/SOSL, and integrations (e.g., with ERP systems or MuleSoft).
- Excellent communication skills for stakeholder interactions, requirement elicitation, and user training.
- Salesforce certifications (e.g., Admin, Platform Developer I/II, Revenue Cloud Consultant) highly preferred.
Bachelor's in Computer Science, IT, or equivalent; experience in Agile environments a plus.