Job Description
Primary Responsibilities
- Processing requests for entitlements to proprietary platforms. Maintaining existing user accounts and managing queries related to them. This includes configuration and linkages to downstream systems.
- Processing requests for entitlements to a variety of internal risk and inventory management applications. Maintaining existing internal accounts.
- Co-ordinating with global risk teams and senior management in case of any changes or escalations
- Following specified procedures for different platforms, applications, and products, managing multiple queues throughout the day, and ensuring delivery within established SLAs.
- Periodically reviewing the appropriateness and relevance of user entitlements to various applications and ensuring there are adequate information barriers.
- Participating in / responding to periodic entitlement audit inquiries and reviews.
- Producing metrics/reporting of work done by the team, and data integrity. Maintain procedures database for reference.
- Using the report generation tool to generate/distribute business critical reports in response to business requests.
- Representation in Firmwide working groups related to entitlements and data leakage and advocating for solutions benefiting the process.
- Identifying and escalating key issues and working on identifying automation opportunities
Skills required (essential)
- Graduate with a First Class or above throughout
- 1-3 years’ experience in entitlements management, trade support or similar background
- Strong working knowledge of financial products including Fixed Income, Equity products and Derivatives
- Understanding and strong focus on the mechanics of a control environment, including escalation and risk-related issues
- Excellent verbal and written communication skills
- Attention to detail; strong organizational skills
- Team player with ability to work in global environment
- Strong MS-Excel knowledge such as the ability to run V-Lookups and create Macros a plus
- Knowledge of automation tools like UI path, Robotics, Microsoft Power platform etc would be an added advantage
- Strong analytical and research skills
- Ability to prioritize assignments effectively
2.Years of exp – 2-4 years
4.Contract duration – 1 year
5.Shift timing – 12:30 p.m to 9:30 p.m
6.Location - Mumbai
7.WFO/Hybrid - Hybrid
8.Must have skillset – Risk profile and overall understanding of the business
9.Good to have skillset – Entitlements knowledge