Job Description

Client play a key role in the initial processing of investor information. This includes:

• The distribution of Offering Memorandum to potential investors.
• The receipt and review of completed subscription documentation. This includes:
o Completion of initial AML review.
o Initial review of subscription documentation for completeness.
o Email communication to investors seeking additional information where required.
o Email communication to investors in response to routine queries.
• The receipt and review of other investor transactions (Redemptions, transfers, etc)
• The setup on investor accounts on the firm’s systems.
• The entry of investor transactions into the firm’s systems.
• The automated distribution of statements and other correspondence to investors.

The role of an Associate is key to the delivery of these services.

Responsibilities of an Associate include:
# Providing day-to-day investor services to both the Fund Manager and the investors in the fund.
# Processing investor activity with a focus on accuracy and attention to detail.
# Keeping line management appraised of operational issues..
# Providing an effective daily hand over of processing between Mumbai and the other processing centres, currently in Westchester and Dublin.
# Participate in global projects including system enhancements and data conversions.


Principle Accountabilities

Service Delivery

# Monitor the receipt of client and investor information through fax and email.
# Ensure that all investor activity is processed in a timely and accurate manner.
# Open new investor accounts ensuring compliance with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.
# Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.
# Ensure that all follow up queries to investors are handled in an appropriate manner.
# Handle routine email and fax queries from investors and fund managers in a professional and prompt manner, escalating where appropriate.
# Provide investors and their nominees with statements, contract notes and other documentation.
# Produce MIS and other internal operational reports that assist in the effective operation of the team.
# Ensuring that the records of the fund are maintained in a complete and organised manner.
# Keep management in Mumbai, Westchester and Dublin appraised of operational issues.
# All of the above should be carried out in compliance with the Service Level Agreements agreed with each client.

Compliance

Investor servicing requires compliance with a range of policies. The Associate should have:
# A detailed knowledge of the offering documentation for the funds being serviced.
# A thorough knowledge of the regulations that pertain to the domicile of the fund being serviced.
# A thorough knowledge of our internal policies and procedures. Particular emphasis is required on all matters relating to Anti-Money laundering controls.

Preference:
A number of years prior work experience – preferably in financial services and with Investor servicing. Knowledge of hedge fund processing is a strong advantage.
# Good administrative and organisational skills with a particular focus on accuracy and attention to detail.
# An ability to work under pressure and an ability to cope with increased work loads at month-end.
# An ability to work as part of a virtual team that is spread across different time zones and geographies.
# An ability to use key financial systems and other IT tools.
# A third level qualification – preferably in a business or numerical discipline

Years of exp - 0-2 (fresher also works)
Contract duration – 12 Months
Shift timing – 12 PM - 9 PM
Location – Commerz III, Oberoi Garden
WFO/Hybrid - WFO