Job Description

Job Title: Operation Expert

Location: Bangalore

Notes:

· Specific/ mandatory skills: End to end KYC experience (7years),QC experience preferrable.

· Experience range: min 6 to 8 years

· Open to considering fresher candidates (Yes/No): No

· Open to considering relocation/ non-local candidates (Yes/No): No

· Contract duration: 6 months

· Shift timings: UK hrs 12.30/13.30 IST to 21.30/22.30 hrs IST

· Number of days work from office: 3 days

· Preference of hiring only diversity candidates (Yes/No): Preferred.

 

Client Lifecycle Management (CLM) in Global KYC Operations is responsible for performing KYC on clients of Clients and Affiliates across Corporate Investment Banking. The 1 LoD “Know Your Client (KYC) Quality Assurance (QA) - CB/IB Financial Crime Risk (FCR) and Compliance Business Control Office (BCO) function provides assurance to stakeholders as to whether Clients KYC files reviewed meet the standards defined in the KYC Policy – Clients Group and local requirements (where applicable) through an independent assessment of KYC file, including ascribed Client Risk Ratings and Due Diligence activities undertaken by the Business to manage Financial Crime Risks presented by the Client.

 

Your key responsibilities

 

· Operate as a KYC Quality Assurance SME with the global KYC QA function

· Review KYC files on a sample basis by applying the QA methodology to deliver an objective review of client files

· Perform accurate and consistent QA checks on KYC files across multiple locations, business areas and client types

· Identify risks within the KYC documentation and confirm issues have been remediated and/or appropriately escalated through the escalation process

· Partner with CLM & AFC QA teams to improve KYC standards

· Support and contribute towards a continuous improvement program of work borne out of a QA testing results, asses root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements

· Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across QA & CLM teams

· Contribute to forward looking strategy for QA including, AI, machine learning & process re-engineering

 

 

Your skills and experience

 

· Profound knowledge of Know your Customer (KYC) matters and topics with 6+ years KYC operations experience with overall experience of 8+ years

· Analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required

· Experience with investment banking clients and with preferably with risk and complex client entity structures

· Effective communication, organisation, prioritisation and interpersonal skills

Ability to work to high standards and under strong time constraints

The ability to utilize your own area of expertise and knowledge to contribute to significant improvements in operational processes and policies. Combine subject matter expertise and able to transfer knowledge to colleagues